How to switch prime plans

Switch between the prime and prime lite plans.

You can switch your comma device between the prime and prime lite plans.

Switch plans

  1. Sign in to comma connect.
  2. Select your paired device.
  3. Open the settings menu and select Prime Settings.
  4. Select "Switch to ___ plan".
  5. Confirm the switch.
  6. Leave your device connected to the internet for at least an hour for the change to take effect.

Cancellation is prorated and takes effect on the same day.

Not sure how the plans differ? Read more below.

What is comma prime?


Still have an issue?

We're here to help.